Menu Customer Service
  • Shipping

    Free shipping inside EU

    We deliver your shoes directly to you free of charge

    Quick delivery time

    All orders are sent within 1-3 working days

  • Return Policy

    14 day return policy

    When you shop online with Gardenia Copenhagen you have a 14 day period in which you can return your items. You can return your items by post or in one of our two stores.

  • Payment

    Gardenia accepts:

    Dankort | VISA/Dankort EURO/MASTERCARD VISA/Electron

  • Contact


    +45 53 56 67 43

    Head Office

    +45 39 18 18 72



Delivery time

At Gardenia we strive to have a quick delivery time, so all orders are sent within 1-3 working days. A longer delivery time is to be expected in conjunction during sale season. If there should occur delays due to GLS, Gardenia/Shoe Biz Copenhagen can not be held responsible. Please do note that deliveries to Bornholm and other minor islands can in some instances take up to 3 working days. Good sent to most other EU countries and countries outside of EU will be set with GLS (?) and delivery time can be up to 5 working days.

Free delivery on all orders inside EU

We will cover the delivery cost on all orders inside EU, and all deliveries will be shipped by GLS

Normal service inside Denmark will approximately take 1-3 working days.

Normal service inside Europe will approximately take 1-5 working days.

Normal service outside Europe will approximately take 3-5 working days.

Pick up of items

If you wish to personally pick up your items, this can be done in the Gardenia Copenhagen flag ship store on Gl. Kongevej 107, 1850 Frederiksberg.

Opening hours:
Mon.-Thurs. 11.00 am to 06.00 pm

Friday 11.00 am to 07.00 pm.

Saturday 10.00 am to 04.00 pm.